At Boldwardrobes, managed by Styylemax Marketing, we believe that your shopping experience should feel as easy and enjoyable as discovering something new. However, we understand that sometimes a product might not meet your expectations, and when that happens, our Returns and Refund Policy is here to help.
This policy has been carefully created to ensure transparency and fairness at every step. Whenever we use the words “we,” “our,” or “us,” it refers to Boldwardrobes. The terms “you,” “your,” or “customer” refer to you—the valued individuals who trust us with their purchases. By placing an order on our website, you agree to the guidelines detailed below.
We encourage you to take a moment to go through these details so that if a return ever becomes necessary, the process feels simple and stress-free.
We want every purchase from Boldwardrobes to bring a sense of excitement and satisfaction. But if something does not feel right, you can request a return, provided the item is still in its original and unused state. To qualify, the product must be unworn, unwashed, and unaltered, with all its tags, labels, and packaging materials intact.
Please ensure that the item looks exactly as it did when you first received it. Products that show any signs of wear, use, or modification unfortunately cannot be accepted for return.
To initiate a return, the request must be made within 48 hours of receiving your order. Any requests made beyond this time frame, or items that fail to meet the eligibility conditions, will not be processed.
We encourage customers to review these details carefully before sending an item back to ensure a smooth and successful return experience.
Starting a return with us is straightforward. Simply write to our customer support team at Styylemaxmarketing@gmail.com, including your Order ID and a brief explanation of why you’d like to return the item. If your order arrived damaged, defective, or not as described, please attach clear photographs showing the issue so our team can review it quickly.
Once your request is received and verified, we’ll send you detailed instructions on how to proceed with the return. Please note that all returns are reviewed based on the conditions mentioned in this policy, and we reserve the right to decline returns that do not meet these requirements.
Our goal is to make the return experience as effortless and fair as possible for every customer.
After we receive your returned item, our quality assurance team inspects it to confirm that it matches the return criteria listed above. If everything checks out, we’ll move forward with issuing your refund.
Refunds are processed using the same payment method you used when placing your order. Typically, the refunded amount reflects in your account within 5 to 7 business days, depending on your bank or payment provider. You’ll also receive a confirmation email once the process is complete.
If the returned product does not meet the eligibility requirements, we may not be able to proceed with the refund. We take care to handle each case fairly, ensuring every customer receives consistent and transparent service.
We recognize that not every returned item arrives in perfect condition, and occasionally, minor imperfections may occur. If the product shows slight wear, mild handling marks, or minimal packaging damage that doesn’t affect its usability or value, a partial refund may be issued.
Our team will review the condition of the returned product and determine whether it qualifies for a partial refund. This decision is made on a case-by-case basis and depends entirely on the evaluation of our quality control team.
We believe in handling every return with fairness and understanding, ensuring that outcomes are balanced for both the customer and the brand.
Your experience with Boldwardrobes matters deeply to us, and we do everything possible to ensure your order reaches you in perfect condition. However, if the product arrives damaged, faulty, or incorrect, please notify us within 48 hours of receiving it.
Include clear photos or videos that help us understand the issue so that we can resolve it promptly. Once verified, we’ll either arrange for a replacement or offer a full refund, depending on what works best for you.
Our team is committed to resolving such cases quickly, with care and professionalism, so that your trust in us remains strong.
If you ever have questions about the return or refund process or simply need a little guidance, our support team is always ready to assist. You can reach us at Styylemaxmarketing@gmail.com, and we’ll make sure your concern is handled quickly and clearly.
At Boldwardrobes, we don’t just focus on great products; we also focus on making your experience as reassuring and reliable as possible, even when something needs to be returned.